Are boards the biggest barrier to going digital?

Most UK CEOs and boards have no understanding of what customers want according to research published recently by The Institute of Customer Service. The report entitled Leading by example also reveals that many boards ignore the views of customer facing staff and do not set a good example when it comes to exhibiting the skills […]

Boards ignoring digital are guilty of negligence

The average life of a company is falling. Data from the US shows that in 1960 large businesses could expect to be around for an average of 60 years but by 2012 this had fallen to just 15 years. Technology has played a large part in the falling life expectancy of organisations; it removes barriers […]

Can you be a digital follower?

Digital is inevitable. Regardless of where you are in the world, what industry you are in and what type business you are, you will be impacted by digital at some point in the future. And it would seem that the majority of business executives are aware of this fact. Take for example the following findings […]

Digital, death and taxes

Harvey Nash recently published the results of its annual CIO survey. This year’s study covered 3,691 IT leaders from more than 30 countries. One of the findings being reported is that 10% of respondents do not think that their business will be affected by digital disruption in the next few years. The flip side to […]

Digitally aware but not digitally capable

This seems to be one of the key messages from a recent study performed by Vanson Bourne and the Institute for the Future on behalf of EMC, a leading provider of technology products and services. The study, which covered 3,600 executives from 18 countries and representing a broad range of industries including financial services, retail, […]